Terms of service

Last Updated: 21/12/2024

Welcome to Morosis! By accessing or using our website, you agree to the following Terms of Service. Please read them carefully.

1. General Information

Morosis is a business registered with DGFT and holds an IEC certificate. We ship only within India and offer both pre-designed and customizable products.

2. Orders and Payments

Order Processing: Orders are processed and shipped within 5-10 business days.

Payment Methods: We accept UPI and credit card payments through PhonePe.

Custom Orders: Customization requests may require additional processing time.

3. Shipping Policy

Shipping Area: We ship only within India.

Manual Shipping: All orders are shipped manually using reliable services.

Shipping Fees: Applicable shipping charges will be displayed during checkout.

4. Returns and Replacements

Eligibility: Returns are accepted only for defective or damaged products.

Replacement Window: Replacement requests must be initiated within 4 days of receiving the order.

No Refunds: We do not offer refunds.

5. Intellectual Property

All designs, including customized ones, remain the exclusive property of Morosis. Customers are not granted any usage rights.

6. Data Collection and Privacy

Collected Information: We collect your name, phone number, email address, and shipping address to process orders.

Payment Processing: Payments are securely processed via PhonePe.

Data Use: Your data is used solely for order fulfillment and customer support.

7. User Conduct

Customers must use the website lawfully and avoid any actions that could harm the site or its users.

8. Limitation of Liability

Morosis is not responsible for delays or issues caused by third-party services, including shipping partners or payment processors.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website constitutes acceptance of the revised terms.

For any questions or concerns, please contact us at onlinemorosis@gmail.com